SAP BUSINESS ONE · SERVICES
Upgrade SAP Business One safely to a current version, with a tested plan for your data, add-ons and customisations and minimal downtime for your users.
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OVERVIEW
Running an old version of Business One means missing new features, security fixes and support for newer operating systems and databases. Some integrations, such as e-invoicing connections, may also need a recent version.
Webtel plans each upgrade carefully. We check your current version, database, add-ons and customisations, run a test upgrade on a copy of your data, fix any issues and then upgrade production at a time that suits you.
We also show users what has changed, so they can benefit from new features from the first day.
Every Webtel engagement has a named consultant, a written scope and regular progress updates. We explain choices in plain language, involve your key users throughout and leave you with documentation and knowledge, not dependence on us.
CAPABILITIES
Version, database, add-ons and customisations reviewed.
A full trial on a copy of your data.
Layouts, queries and add-ons updated.
A short session on new features.
COMMON CHALLENGES
These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.
01
Some add-ons need new versions.
02
Customisations may need updating.
03
The business cannot stop for long.
04
Servers may need upgrading too.
AT A GLANCE
SAP Business One is SAP's ERP for small and mid-sized companies. It brings the core of the business into one system, so every department works from the same, up-to-date information.
General ledger, banking, VAT, budgets and reporting.
Quotes, orders, invoices, opportunities and service.
Requests, purchase orders, receipts and supplier invoices.
Stock, warehouses, batches, serials and pricing.
Bills of materials, production orders and MRP.
HOW IT WORKS
We review your current setup, goals and constraints.
You get a clear scope, timeline, team and budget.
Our consultants carry out the work with your key users.
We stay with you after delivery, with support that fits your needs.
WORKED EXAMPLE
How an older installation is brought up to date.
See It in a Demo →WHY IT MATTERS
Stay on a version SAP supports.
Use the latest improvements.
One point of contact who knows your system.
Finance, sales, purchasing and stock work from the same data.
Dashboards and reports run on real-time data.
A consultant team that knows your business and region.
IN DETAIL
BEFORE YOU GO LIVE
Having these ready before the first workshop shortens the project and gives you a more accurate proposal.
Free guides and checklists →
WHY WEBTEL
FAQS
The production upgrade itself is usually done over a short downtime window. Planning and testing take longer and are done beforehand.
We check each add-on and arrange compatible versions before upgrading.
Yes, though it is usually planned as a separate step. We advise on the best order.
Yes. We work with Business One customers across the Gulf and beyond, with remote delivery and on-site visits where they help.
Yes. We review your current system, licences and documentation first, then plan a smooth handover.
We provide a written proposal based on scope, either fixed price or time and materials, after a short assessment.
EXPLORE MORE
Book a free demo built around your business, or talk to a consultant.