OMAN E-INVOICING · BY LOCATION
Fawtara-ready e-invoicing for businesses in Muscat, from head offices and banks to traders and service firms, connecting the systems you already use to an accredited service provider.
Talk to an Oman Fawtara specialist
A specialist replies within one business day — no obligation.
Your details are only used to answer your enquiry — see our Privacy Policy.
OVERVIEW
Muscat is Oman's capital and its main business centre. Many of the country's largest companies, banks, insurers, government-linked companies and regional head offices are based here, along with thousands of trading and service businesses across areas such as Ruwi, Al Khuwair, Qurum and Ghala.
For Muscat businesses, Fawtara often means coordinating across a head office and branches elsewhere in Oman. We help you plan one e-invoicing process for the whole company, connect your ERP or accounting system and make sure every invoice, B2B or B2C, is issued correctly.
Under Ministerial Decision 189/2026, VAT-registered businesses with annual supplies above OMR 5 million go live on 1 April 2027 and all other VAT-registered businesses on 1 October 2027, after a pilot with around 100 selected companies that started in August 2026. Both B2B and B2C invoices are in scope, and e-invoices must be archived electronically for ten years.
Webtel supports businesses in Muscat remotely, with on-site visits where they help, such as workshops and go-live. We map your data to PINT OM, connect your systems to an accredited service provider and test real invoices, so you are ready on your phase date.
CAPABILITIES
Multi-entity groups with branches across Oman.
Consultancies, agencies and service providers.
Traders, distributors and retail chains.
IT and digital businesses, including those around Knowledge Oasis Muscat.
COMMON CHALLENGES
These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.
01
Head offices often manage several entities and systems.
02
Many large Muscat companies go live in April 2027.
03
Retail and service businesses issue many consumer invoices.
04
E-invoicing must fit alongside other initiatives.
THE FAWTARA MODEL
Fawtara, the Oman Tax Authority's e-invoicing programme, uses a Peppol-based five-corner model. Invoices are issued in the PINT OM format and travel through an accredited service provider, which delivers them to the buyer and passes the tax data to the OTA. Invoices cannot be sent from an ERP directly to the OTA.
Step 1
In your ERP, accounting or billing system.
Step 2
Checked against PINT OM and Omani VAT rules.
Step 3
Your accredited service provider exchanges it over Peppol.
Step 4
Delivered to the buyer's own service provider and system.
Step 5
Tax data reaches the Oman Tax Authority through Fawtara.
HOW IT WORKS
We review your systems, invoice types and phase online, wherever you are in Oman.
Your invoice data is mapped to PINT OM and your system is configured.
Your system is linked to an accredited service provider and tested end to end.
You go live on your phase date, with remote support and on-site visits where needed.
WORKED EXAMPLE
How a group based in Muscat brings every branch into Fawtara.
See It in a Demo →WHY IT MATTERS
Every in-scope invoice is issued in the PINT OM format from your go-live date.
Data is checked before it leaves your system, not after a buyer or the OTA flags it.
E-invoices are stored electronically, ready for audits and OTA requests.
Head office and branches follow the same setup.
Remote assessment means work starts quickly.
Remote support plus visits where useful.
IN DETAIL
BEFORE YOU GO LIVE
Having these ready before the assessment shortens the project and keeps your Fawtara go-live on schedule. Our free Fawtara readiness checklist is a good place to start.
Free guides and checklists →
WHY WEBTEL
FAQS
Yes. Most work is done online, and we plan on-site workshops or go-live support in Muscat where they help.
No. Assessments, mapping workshops, testing and training can all be done online. Where an on-site visit helps, for example during go-live, we plan it with you.
No. Fawtara is a national programme of the Oman Tax Authority, so the same rules, format and dates apply across the country, including in free zones and special economic zones for VAT-registered businesses.
Businesses with annual supplies above OMR 5 million go live on 1 April 2027 and other VAT-registered businesses on 1 October 2027. We confirm your phase during the assessment.
No. Fawtara uses a five-corner model, so e-invoices are exchanged through an accredited service provider, which delivers them to the buyer and passes the tax data to the OTA.
Yes. Fawtara covers sales to consumers as well as to businesses, so shops, hotels and service providers that bill individuals need to plan for it too.
EXPLORE MORE
Talk to our team about your systems, your phase and your go-live date.