OMAN E-INVOICING · BY LOCATION
Fawtara e-invoicing for businesses in Salalah and Dhofar, including port, free zone, tourism, hospitality and trading companies, using the systems you already have.
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OVERVIEW
Salalah is the main city of Dhofar and home to the Port of Salalah, one of the region's busiest container ports, and the Salalah Free Zone. The city also has a strong tourism and hospitality sector, especially during the khareef season, alongside traders, food producers and service businesses.
Each of these sectors bills differently. Port and logistics companies issue many charge-based invoices, hotels and tourism businesses serve consumers and travel agents, and traders sell to businesses across the south of Oman. We map each pattern to PINT OM and connect your systems to an accredited service provider.
Under Ministerial Decision 189/2026, VAT-registered businesses with annual supplies above OMR 5 million go live on 1 April 2027 and all other VAT-registered businesses on 1 October 2027, after a pilot with around 100 selected companies that started in August 2026. Both B2B and B2C invoices are in scope, and e-invoices must be archived electronically for ten years.
Webtel supports businesses in Salalah remotely, with on-site visits where they help, such as workshops and go-live. We map your data to PINT OM, connect your systems to an accredited service provider and test real invoices, so you are ready on your phase date.
CAPABILITIES
Container, shipping and logistics companies.
Manufacturers and traders in the Salalah Free Zone.
Hotels, resorts and tour operators.
Wholesale, retail and food businesses.
COMMON CHALLENGES
These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.
01
Tourism businesses see large invoice volumes in the khareef season.
02
Hotels and retailers issue many B2C invoices.
03
Free zone transactions need the right treatment.
04
Property management systems must link to e-invoicing.
THE FAWTARA MODEL
Fawtara, the Oman Tax Authority's e-invoicing programme, uses a Peppol-based five-corner model. Invoices are issued in the PINT OM format and travel through an accredited service provider, which delivers them to the buyer and passes the tax data to the OTA. Invoices cannot be sent from an ERP directly to the OTA.
Step 1
In your ERP, accounting or billing system.
Step 2
Checked against PINT OM and Omani VAT rules.
Step 3
Your accredited service provider exchanges it over Peppol.
Step 4
Delivered to the buyer's own service provider and system.
Step 5
Tax data reaches the Oman Tax Authority through Fawtara.
HOW IT WORKS
We review your systems, invoice types and phase online, wherever you are in Oman.
Your invoice data is mapped to PINT OM and your system is configured.
Your system is linked to an accredited service provider and tested end to end.
You go live on your phase date, with remote support and on-site visits where needed.
WORKED EXAMPLE
How a guest folio becomes a compliant Fawtara e-invoice.
See It in a Demo →WHY IT MATTERS
Every in-scope invoice is issued in the PINT OM format from your go-live date.
Data is checked before it leaves your system, not after a buyer or the OTA flags it.
E-invoices are stored electronically, ready for audits and OTA requests.
Designed to handle khareef volumes.
Guest and consumer invoices included.
Remote support plus visits where useful.
IN DETAIL
BEFORE YOU GO LIVE
Having these ready before the assessment shortens the project and keeps your Fawtara go-live on schedule. Our free Fawtara readiness checklist is a good place to start.
Free guides and checklists →
WHY WEBTEL
FAQS
Yes. Fawtara covers B2C as well as B2B transactions, so invoices to guests are in scope as well as invoices to companies and travel agents.
No. Assessments, mapping workshops, testing and training can all be done online. Where an on-site visit helps, for example during go-live, we plan it with you.
No. Fawtara is a national programme of the Oman Tax Authority, so the same rules, format and dates apply across the country, including in free zones and special economic zones for VAT-registered businesses.
Businesses with annual supplies above OMR 5 million go live on 1 April 2027 and other VAT-registered businesses on 1 October 2027. We confirm your phase during the assessment.
No. Fawtara uses a five-corner model, so e-invoices are exchanged through an accredited service provider, which delivers them to the buyer and passes the tax data to the OTA.
Yes. Fawtara covers sales to consumers as well as to businesses, so shops, hotels and service providers that bill individuals need to plan for it too.
EXPLORE MORE
Talk to our team about your systems, your phase and your go-live date.