SAP BUSINESS ONE · SERVICES
Make SAP Business One fit the way you work, with user-defined fields, approval flows, print layouts, reports, add-ons and extensions built to SAP's standards.
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OVERVIEW
Every business has a few ways of working that standard software does not cover: an extra field on the sales order, a specific approval rule, a custom report for the board or an invoice layout your customers expect. Business One is built to be extended for exactly these needs.
Webtel customises Business One using supported tools: user-defined fields and tables, formatted searches, approval procedures, Crystal Reports and print layouts, and extensions built with the SDK and Service Layer. We avoid changes that make future upgrades difficult.
Before building anything, we check whether standard functionality or a proven add-on already meets the need, because that is usually cheaper and easier to maintain.
Every Webtel engagement has a named consultant, a written scope and regular progress updates. We explain choices in plain language, involve your key users throughout and leave you with documentation and knowledge, not dependence on us.
CAPABILITIES
Capture extra information where you need it.
Validation and approval flows for key documents.
Invoices, statements and management reports.
Add-ons built with the SDK and Service Layer.
COMMON CHALLENGES
These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.
01
Past customisations nobody understands.
02
Custom code stops working after an upgrade.
03
Building what standard features already do.
04
Poorly written queries slow the system down.
AT A GLANCE
SAP Business One is SAP's ERP for small and mid-sized companies. It brings the core of the business into one system, so every department works from the same, up-to-date information.
General ledger, banking, VAT, budgets and reporting.
Quotes, orders, invoices, opportunities and service.
Requests, purchase orders, receipts and supplier invoices.
Stock, warehouses, batches, serials and pricing.
Bills of materials, production orders and MRP.
HOW IT WORKS
We review your current setup, goals and constraints.
You get a clear scope, timeline, team and budget.
Our consultants carry out the work with your key users.
We stay with you after delivery, with support that fits your needs.
WORKED EXAMPLE
How a custom rule controls large discounts.
See It in a Demo →WHY IT MATTERS
Business One works the way your team does.
Built with supported tools and documented.
One point of contact who knows your system.
Finance, sales, purchasing and stock work from the same data.
Dashboards and reports run on real-time data.
A consultant team that knows your business and region.
IN DETAIL
BEFORE YOU GO LIVE
Having these ready before the first workshop shortens the project and gives you a more accurate proposal.
Free guides and checklists →
WHY WEBTEL
FAQS
Not if they are built with supported tools. We test customisations as part of every upgrade.
Yes. We review and document them, then fix or rebuild where needed.
Yes, using the SDK and Service Layer, when standard features and existing add-ons are not enough.
Yes. We work with Business One customers across the Gulf and beyond, with remote delivery and on-site visits where they help.
Yes. We review your current system, licences and documentation first, then plan a smooth handover.
We provide a written proposal based on scope, either fixed price or time and materials, after a short assessment.
EXPLORE MORE
Book a free demo built around your business, or talk to a consultant.