SAP, e-invoicing and payroll for businesses in the UAE, Saudi Arabia, Oman and beyond
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SAP BUSINESS ONE · SERVICES

SAP Business One Training Services

Role-based SAP Business One training for new and existing users, from everyday tasks to reporting and administration, delivered on-site or online with your own data.

B1 · Training Services ● Webtel
FormatOn-site or online
LevelsUser, key user, admin
ContentYour own processes
MaterialsGuides & recordings
Delivered by✓ SAP consultants

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OVERVIEW

What This Means for You

Users who are not confident in Business One work slowly, make mistakes and fall back to spreadsheets. Good training is one of the cheapest ways to get more value from your system.

Webtel training is role-based and practical. Sales users learn sales processes, warehouse staff learn stock, finance learns accounting and reporting, and key users and administrators learn how to support others and maintain the system.

Training uses your own processes and, where possible, a copy of your data, so what people learn matches what they will do the next day.

Every Webtel engagement has a named consultant, a written scope and regular progress updates. We explain choices in plain language, involve your key users throughout and leave you with documentation and knowledge, not dependence on us.

Team working together around laptops
SAP BUSINESS ONE
B1One ERP for finance, sales, stock and more

CAPABILITIES

What the Service Includes

End-user training

Everyday tasks for each role.

Key-user training

Deeper skills to support colleagues.

Administrator training

Users, authorisations and setup.

Reporting training

Queries, reports and dashboards.

COMMON CHALLENGES

What Usually Gets in the Way

These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.

01

Low confidence

Users avoid the system.

02

Staff turnover

New staff learn from colleagues' habits.

03

Generic courses

Training does not match your processes.

04

No follow-up

Questions after training go unanswered.

AT A GLANCE

What SAP Business One Covers

SAP Business One is SAP's ERP for small and mid-sized companies. It brings the core of the business into one system, so every department works from the same, up-to-date information.

Finance

General ledger, banking, VAT, budgets and reporting.

Sales & CRM

Quotes, orders, invoices, opportunities and service.

Purchasing

Requests, purchase orders, receipts and supplier invoices.

Inventory

Stock, warehouses, batches, serials and pricing.

Production

Bills of materials, production orders and MRP.

HOW IT WORKS

How We Deliver

01

Assess

We review your current setup, goals and constraints.

02

Plan

You get a clear scope, timeline, team and budget.

03

Deliver

Our consultants carry out the work with your key users.

04

Support

We stay with you after delivery, with support that fits your needs.

WORKED EXAMPLE

Example: Training for a New Team

How a new sales team gets up to speed.

See It in a Demo →
  1. 1 Needs checkWe confirm roles and processes.
  2. 2 PreparationExercises use your items and customers.
  3. 3 SessionsHands-on sessions in a test company.
  4. 4 GuidesShort guides are shared.
  5. 5 Follow-upA Q&A session after two weeks.

WHY IT MATTERS

What You Gain

Confident users

Faster work, fewer errors.

Faster onboarding

New staff productive sooner.

Named consultant

One point of contact who knows your system.

One system

Finance, sales, purchasing and stock work from the same data.

Live reporting

Dashboards and reports run on real-time data.

Local support

A consultant team that knows your business and region.

IN DETAIL

What We Plan For

Training needs by role
On-site, online or mixed sessions
Training in a test company
Short guides for each process
Recorded sessions for new staff
Follow-up sessions after go-live

BEFORE YOU GO LIVE

What to Have Ready

Having these ready before the first workshop shortens the project and gives you a more accurate proposal.

Free guides and checklists →
  • A list of users by role
  • Processes you want covered
  • Your current Business One version and hosting, if you have it
  • Your goals and any deadlines
  • A main contact for the project
  • Access to a test copy of your data, if you have one
Team working together around laptops
25+ years helping businesses
run compliant systems

WHY WEBTEL

A Partner for SAP Business One, Not Just a Vendor

  • 25+ years in enterprise technologyCompliance software, filings and ERP rollouts for thousands of businesses.
  • One team from setup to supportThe consultants who configure your system stay with you after go-live.
  • Built around local rulesEach country's e-invoicing, VAT and payroll rules are handled the way the authority expects.

FAQS

Common Questions

Can training be done online?+

Yes. Sessions can be online, on-site or a mix.

Do you provide training materials?+

Yes. Short guides and, where agreed, recordings.

Can you train users on a system set up by another partner?+

Yes. We review your setup first so training matches it.

Do you work with companies outside the UAE?+

Yes. We work with Business One customers across the Gulf and beyond, with remote delivery and on-site visits where they help.

Can you take over from another partner?+

Yes. We review your current system, licences and documentation first, then plan a smooth handover.

How do you price this service?+

We provide a written proposal based on scope, either fixed price or time and materials, after a short assessment.

EXPLORE MORE

Related SAP Business One Pages

See SAP Business One in Action

Book a free demo built around your business, or talk to a consultant.