UAE E-INVOICING · BY INDUSTRY
Retail and e-commerce businesses sell to consumers and to other businesses. We help you identify what is in scope for UAE e-invoicing and set up the B2B side without disrupting your stores or online checkout.
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OVERVIEW
The UAE mandate covers business-to-business and business-to-government transactions, so most everyday consumer sales are not in the first phases. But retailers and online sellers usually have a significant B2B side: corporate orders, wholesale customers, franchisees and the invoices they receive from suppliers.
Webtel maps every sales channel you run, from point of sale and webshop to wholesale and corporate accounts, and sets up e-invoicing for the transactions that need it, while your consumer checkout stays exactly as it is.
Retail groups often operate several legal entities: store companies, an e-commerce company and a wholesale arm. Each one may have different customers and invoice types, so the first step is a clear map of which entity issues which invoices and to whom.
On the purchasing side, retailers deal with many suppliers and brand owners. As those suppliers go live, their invoices will arrive as e-invoices, which helps automate matching and speeds up supplier payments.
CAPABILITIES
Each channel is reviewed so you know exactly what is in scope.
B2B orders issued as PINT AE e-invoices automatically.
Consumer sales and receipts keep working as they do today.
E-invoices from suppliers received and matched in your system.
COMMON CHALLENGES
These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.
01
The same business sells to consumers and to companies through different channels.
02
Stores, e-commerce and wholesale may sit in separate companies.
03
Large supplier bases mean many incoming invoices to process.
04
POS, e-commerce and ERP systems all hold part of the picture.
THE UAE MODEL
The UAE uses a decentralised, Peppol-based "five-corner" model. Your invoice is created in your own system, validated and delivered by accredited service providers, and its tax data is reported to the Federal Tax Authority (FTA) as part of the same exchange.
Step 1
In your ERP, accounting or billing system.
Step 2
Checked against PINT AE and UAE rules.
Step 3
Your accredited service provider (ASP) exchanges it over Peppol.
Step 4
Delivered to the buyer's own service provider and system.
Step 5
Tax data is reported to the FTA.
HOW IT WORKS
We list every invoice, credit note and billing pattern your business uses.
Each scenario is mapped to the PINT AE format and the right tax treatment.
Your system is linked to an accredited service provider and tested with real examples.
You go live before your phase deadline, with our team on hand for the first cycles.
WORKED EXAMPLE
How a B2B order from your webshop is invoiced under UAE e-invoicing.
See It in a Demo →WHY IT MATTERS
Know exactly which sales need e-invoices.
Consumers buy exactly as before.
Business buyers receive structured invoices.
Incoming e-invoices matched automatically.
In-scope sales issued correctly.
Status across channels in one place.
IN DETAIL
BEFORE YOU GO LIVE
Having these ready before the assessment shortens the project and avoids surprises close to your deadline. Not sure where to start? Our free readiness checklists walk you through it.
Free readiness checklists →
WHY WEBTEL
FAQS
Consumer (B2C) sales are not part of the first UAE phases. We confirm your scope against the latest FTA guidance and set up e-invoicing for the B2B transactions that are in scope.
Orders from business customers need a PINT AE e-invoice delivered over Peppol. We connect your webshop or ERP so this happens automatically.
No. Consumer sales through your POS continue as before; only in-scope B2B invoices are routed to e-invoicing.
Usually through a business account or a TRN entered at checkout. We set up rules so B2B orders are routed to e-invoicing automatically.
It depends on who issues the invoice and to whom. We review your marketplace arrangements against current guidance.
Future phases may change the scope. We design your setup so new transaction types can be added when the rules require it.
EXPLORE MORE
Talk to our team about your system, your phase and your go-live date.