UAE E-INVOICING · BY INDUSTRY
Hotels, restaurants and hospitality groups bill guests, corporate clients and travel agents. We help you set up UAE e-invoicing for the business accounts that are in scope.
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OVERVIEW
Hospitality businesses bill in many ways: guest folios at check-out, corporate accounts on credit, travel agents and tour operators, and events and banqueting. Guest stays paid by individuals are consumer transactions, but corporate, agent and event billing is business-to-business and falls within UAE e-invoicing.
Webtel connects your property management and back-office systems, routes in-scope city ledger and corporate invoices to e-invoicing, and leaves guest check-out exactly as it is today.
Hotels often run a property management system for guests and a separate ERP or back-office system for finance. City ledger and corporate invoices may be raised in either. We help decide where the e-invoice is issued and keep both systems aligned.
Hospitality businesses also buy from many suppliers, from food and beverage to maintenance. As suppliers go live, their e-invoices can be matched automatically, easing the workload on purchasing and accounts payable teams.
CAPABILITIES
City ledger invoices to companies sent as PINT AE e-invoices.
Agent and operator billing handled automatically.
Event invoices issued and delivered correctly.
Individual guest folios stay as they are.
COMMON CHALLENGES
These are the issues we see most often. Each one is planned for from the start, so it does not surface in the week before go-live.
01
Guest billing in the PMS, finance in the ERP.
02
Individual guests, companies, agents and event organisers.
03
Invoices for groups and events billed to companies.
04
Hotels and outlets with separate entities and TRNs.
THE UAE MODEL
The UAE uses a decentralised, Peppol-based "five-corner" model. Your invoice is created in your own system, validated and delivered by accredited service providers, and its tax data is reported to the Federal Tax Authority (FTA) as part of the same exchange.
Step 1
In your ERP, accounting or billing system.
Step 2
Checked against PINT AE and UAE rules.
Step 3
Your accredited service provider (ASP) exchanges it over Peppol.
Step 4
Delivered to the buyer's own service provider and system.
Step 5
Tax data is reported to the FTA.
HOW IT WORKS
We list every invoice, credit note and billing pattern your business uses.
Each scenario is mapped to the PINT AE format and the right tax treatment.
Your system is linked to an accredited service provider and tested with real examples.
You go live before your phase deadline, with our team on hand for the first cycles.
WORKED EXAMPLE
Invoicing a company for an employee's stay billed to its account.
See It in a Demo →WHY IT MATTERS
Check-out stays exactly as it is.
Companies receive structured invoices.
Accurate invoices paid sooner.
Supplier e-invoices matched automatically.
In-scope invoices issued correctly.
All properties handled in one setup.
IN DETAIL
BEFORE YOU GO LIVE
Having these ready before the assessment shortens the project and avoids surprises close to your deadline. Not sure where to start? Our free readiness checklists walk you through it.
Free readiness checklists →
WHY WEBTEL
FAQS
Consumer (B2C) stays are not part of the first UAE phases. We confirm your scope against the latest FTA guidance and set up e-invoicing for corporate, agent and event billing.
Yes. We connect your PMS or back-office system so in-scope invoices are routed to e-invoicing automatically.
Yes. Each property or entity keeps its own TRN and invoice series within one e-invoicing setup.
Billing arrangements with agencies vary. We review each arrangement against current guidance and set it up accordingly.
Yes. Outlets that bill companies can use the same e-invoicing setup.
Advance and deposit invoices are mapped as their own scenarios, then applied against the final event invoice.
EXPLORE MORE
Talk to our team about your system, your phase and your go-live date.